Shipping policy

Shipping Policy

At Ölend, we are committed to delivering your orders quickly and safely. Please review our shipping terms below.

Shipping Timeline

Standard orders are processed and shipped within 7-15 business days. This timeframe begins after your order is confirmed and payment is verified. During peak seasons, processing times may extend by a few additional business days.

Shipping Regions

We currently ship to most countries worldwide. Shipping costs and delivery times vary depending on your location. Specific rates and estimated delivery dates will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package's journey. Please allow 24-48 hours for tracking information to update in the carrier's system.

Customs and International Delays

For international orders, customs clearance may cause delays beyond our control. Ölend is not responsible for delays caused by customs procedures, local regulations, or carrier delays. Import duties and taxes are the responsibility of the recipient.

Contact Us

For shipping inquiries, please contact us at supportolend@gmail.com. We aim to respond within 24-48 hours.